SHUBHAM PATEL
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SHUBHAM PATEL · WATERLOO, ONTARIO

Hi, I’m Shubham. I build software, work with data and care a little too much about getting the small details right.

Shubham Patel wearing a dark suit and white shirt

I’m finishing my Computer Science degree and returning to TMX Group this fall. My work has taken me through software development, AI, data and enterprise IT.

See my workDownload résumé
  • SOFTWARE DEVELOPMENT
  • AI & DATA
  • ENTERPRISE IT
  • GRADUATING AUGUST 2026

01 / SELECTED WORK

Work I’m proud of

A few projects that taught me the most—and made me restart more than once.

PROJECT 01 / ZONALYZE

A clearer way to think about location.

Opening a business involves a lot of guessing. Zonalyze is our attempt to make one part of it clearer: choosing the right location.

CONTRIBUTION

I worked on the customer and revenue side of the platform. My part estimates demand, expected customers and possible monthly revenue based on the selected area.
ROLE
Customer and revenue prediction
BUILT WITH
React · FastAPI · PostgreSQL · Docker
PROJECT TYPE
Eight-month capstone project
View case study

DEMO LOCATION PROFILE

COFFEE SHOP FEASIBILITY

SELECTED BUSINESS LOCATION

SELECTED RADIUS

9NEARBY COFFEE SHOPS

EXPECTED CUSTOMERS

45PER DAY

ESTIMATED REVENUE

$24KPER MONTH

DEMAND

High

RISK

Medium
POPULATION
14,200
STUDENT / YOUNG ADULT
65%
COMPETITION
9 nearby shops
RATIO
1 shop per 1,577 people
CONCEPT PRESENTATION

NEXT PROJECT / AEGISGRID

OTHER WORK

A few more things I’ve worked on

01

Loan Approval Prediction

Compared and served classification models with MLflow and FastAPI.

PYTHON · SCIKIT-LEARN · MLFLOW · FASTAPI
02

AWS Streaming ETL Pipeline

Built a streaming data flow with Kinesis, Lambda, Glue, S3 and Athena.

AWS · KINESIS · LAMBDA · GLUE · ATHENA
03

Aircraft–Ground Control System

Built and tested a C++ client-server system around safety states, telemetry and commands.

C++ · CLIENT/SERVER · TESTING · SAFETY STATES

02 / EXPERIENCE

Where I’ve worked

Three very different kinds of work. Each one taught me something I still use today.

IT SUPPORT INTERN / SEP 2025 — DEC 2025

RETURNING FALL 2026

TMX Group

I supported employees through the Tech Bar and directly on office floors. The work covered devices, account access, applications, network issues and the occasional problem that refused to make sense at first.

50–60
issues each week
150+
devices prepared
300+
asset records maintained

PROGRESSION / 2023—2025

Digipple Digital Solutions

Four roles. One steady move toward more technical work.

I started with website features and bug fixes. Later roles took me through data pipelines, Django backends, automation and applied machine learning.

  1. 012023 — Software Developer Intern
  2. 022024 — Data Engineer Intern
  3. 032024–2025 — Junior Software Developer
  4. 042025 — AI Developer Intern
  • Built four TensorFlow/scikit-learn models using 5,000+ daily records.
  • Created a defect-detection model that reached 91% accuracy.
  • Built a BERT pipeline for more than 800 weekly reviews.

CUSTOMER SERVICE REPRESENTATIVE / JAN 2023 — MAY 2025

Reliance Home Comfort

The role that taught me how to explain problems without making them sound more complicated.

I handled more than 50 customer conversations each day across billing, appointments, account changes and service issues. I also updated customer records and passed unresolved cases to the right internal teams.

03 / ABOUT

A little more about me

I moved from Ahmedabad to Canada in 2022 to study Computer Science. Since then, I have worked in customer service, software development, AI and enterprise IT.

It is not the neatest career path on paper, but it has been a useful one. I have learned how to write code, explain problems clearly and stay calm when something breaks five minutes before it is needed.

I enjoy work where I can understand the problem, build something useful and see how people actually use it.
FROM
AHMEDABAD
BASED
WATERLOO
DEGREE
COMPUTER SCIENCE
GRADUATING
AUGUST 2026

TECHNICAL CAPABILITIES

What I work with

The tools I have spent the most time using. No giant wall of logos required.

01

Software

  • Python
  • TypeScript
  • React
  • FastAPI
  • Django
  • Flask
  • Java
  • C#
02

AI and data

  • TensorFlow
  • PyTorch
  • scikit-learn
  • OpenCV
  • Pandas
  • SQL
  • Power BI
  • Tableau
03

Cloud and development

  • AWS
  • Azure
  • Docker
  • GitHub Actions
  • PostgreSQL
  • MongoDB
  • Linux
  • CI/CD
04

Enterprise IT

  • Active Directory
  • Microsoft Entra ID
  • ServiceNow
  • Ivanti
  • Windows
  • PowerShell
  • Device deployment
  • Networking support

EDUCATION

Honours Bachelor of Computer Science

Conestoga College, Waterloo

Expected August 2026
  • AI and machine learning
  • Data engineering
  • Software development
  • Networking and systems

04 / CONTACT

Got a role, a project or a good question? Say hello.

Email works best. LinkedIn works too. I am usually not far from either.